Still being made
Every piece is made to order. Production takes 1–3 business days once your personalization is confirmed, and there is no tracking number until it ships.
ORDER TRACKING
Where is my order?
Enter the email you ordered with. We send a one-time code to that inbox — no account, no password, and it works for guest orders too.
Look up your order
WHAT TO EXPECT
Before you worry, check this.
On its way
Shipping runs 5–7 days, weekends included, and is tracked. The tracking number is emailed the moment the label is made, and it is on the order itself once you sign in above.
Still stuck
Email support@lunavows.com with your order number and we reply within 24–48 hours, Monday through Friday. More ways to reach us on the contact page.